Careers

We are looking for

We are looking for someone with extensive IT experience to work nights (approx 12pm – 8am although this is flexible), on computer support, scheduling and remote office work.  Must be excellent with speaking English and trustworthy.  Must also have a high-speed internet connection and stable Computer

Job Description

  • Manage incoming support calls for scheduling and possibly level one support
  • Managing customer and vendor emails to ensure critical tasks are not missed
  • Personal assistant
  • Remote monitoring of computers
  • Research and push updates using RMM (Remote Monitoring and Management)
  • Taking extensive notes on issues
  • Regular phone/Skype/TeamViewer meetings
  • Here are things that would be very helpful to me
  • Positive and fun personality (Computer support is about 60% getting along with people)
  • Solid understanding of computer hardware (this would help to more quickly diagnose when something is a software or hardware issue remotely)
  • Organization and administration (I need someone to keep me on track with projects)

VOIP Phone or softphone app with access to make and receive calls in the US will be provided

  • Platforms that are used include
  • Team Viewer (remote desktop support)
  • Ninja RMM (Remote Management Platform)
  • Evernote
  • Google GSuite
  • Office 365 Exchange

 

Job Types: Full-time, Part-time, Internship, New-Grad

Salary: Php20,000.00 to Php40,000.00 /month

Salary is negotiable depending on Expertise

 

Apply Now!

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